topaz, prehnite, aqua, & chalcedony cluster necklace Philippa Roberts

Fast Shipping with Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL as well as other leading global carriers, we can provide various shipping options. Our warehouse personnel will pack each item according to our strict requirements. Your goods are thoroughly checked and secured properly prior to shipping. We ship to thousands clients every day in a variety of countries. The fact that we are dedicated to becoming the largest online retailer in the World is clear. Both Europe as well as the USA have distribution and warehouse centres.

Note: Orders with more than one item are assigned a processing period according to the item.

Prior to shipment, all purchased items will be thoroughly examined. The majority of orders are shipped within 48 hrs. The expected delivery time is between 3-7 days.

Returns

The inventory is always changing and we cannot completely manage it because of the fact that many stakeholders are involved, including our warehouse and factory. So the actual stock may change at any time. Be aware that your order may run out of stocks when you have placed the order.

Our policy is valid for a period of 30 days. If it's been more 30 days since you made your purchase, we unfortunately can't give you a full exchange or refund.

To be eligible for a return your item must be unused and in the same state that you received it in. It must also be returned in its original packaging.