David Candle Néos Candlestudio

Fast Shipping with Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL, and other top global carriers, we are able provide various shipping options. Our warehouse staff are highly trained and will package your items according to our precise and accurate specifications. Your items will undergo an extensive inspection and will be securely secured prior to being shipped. We deliver to thousands of customers each day across various countries. The fact that we are committed to becoming the biggest online retailer in the world is obvious. There are distribution centers and warehouses in Europe and in the USA.

Note that orders containing more than one item are subject to a processing period that is based to the particular item.

Before shipping Our team will conduct an exhaustive inspection of the products you ordered. Most orders are now shipped within 48 hours. The delivery time should be between 3 and 7 working days.

Returns

The stock market is always changing. It's not completely managed by us, as we have multiple organizations, such as the factory and our storage. Stock levels can fluctuate at any given time. It is possible that stocks could be depleted after your order has been placed.

Our policy is valid for 30 days. We will not exchange or refund your order when it's been 30 days since you purchased it.

To be eligible for a return, your item must be unused and in the same state as when you received it. It must also be in the original packaging.