Cocoa Bear Jellycat

Quick Shipping and Professional Packaging

Due to our long-term partnership with UPS, FedEx, DHL and many other world-class carriers, we are able to offer a variety of shipping options. Our warehouse employees will pack every item to our exacting requirements. Before shipping the goods are thoroughly examined and secured. Every day we ship thousands of packages to customers from all over the world. The fact that we're dedicated to becoming the largest online retailer in the World is clear. There are distribution centers and warehouses located in Europe as well as the USA.

Note: Orders that include more than one item will be assigned a processing date according to the item.

We will thoroughly inspect all items ordered before shipping. The majority of orders will be delivered within 48 hours. Delivery time ranges between 3-7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we are unable to effectively manage inventory. Stocks can be changed at any time. Please be aware it's possible your order may be unable to fill after you place the order.

Our policy lasts for thirty days. If it's been more than 30 days since you bought the item, we unfortunately can't give you a full exchange or refund.

In order to be eligible for a refund your item must be in good condition and in the same condition as you received it in. It should also be in the original packaging.