citrine, green amethyst & vesuvianite cluster necklace Philippa Roberts

Prompt shipping and expert packing

Because of our long-standing relationship with UPS FedEx DHL as well as other major global carriers, we can provide a range of shipping options. Our warehouse staff is highly trained and will be able to pack your goods in accordance with our exact and precise specifications. Your items will go through an exhaustive examination before they will be securely packaged before being sent out. We deliver to thousands of customers every day in a variety of countries. This is an indication of our commitment to be the largest online retailer globally. The warehouses and centers for distribution are situated in Europe, as well as the USA.

Note that orders containing multiple items are processed according to the specific item.

Before shipping, we will examine the items ordered carefully before shipping. Today, the majority orders will be delivered within 48 hours. Expected delivery times are between 3 and 7 days.

Returns

Stock is dynamic. It's not entirely managed by us, since we have multiple organizations, such as the factory and the storage. The actual stock can fluctuate at any time. Be aware that it is possible that your order could run out of stock even after you have made the order.

Our policy is for 30 days. We are unable to exchange or refund your order after 30 days since the purchase.

Your item should be in its original packaging and not be used. The item should be in its original packaging.